For a medical practice to operate successfully, all its constituent parts need to fit together as seamlessly as the atoms in a molecule—because that’s what it takes to succeed in today’s changing healthcare environment.
In a water molecule, for example, the oxygen atom is balanced and supported by the push and pull of two hydrogen atoms. This simple structure nourishes all life on the planet. But remove one of the atoms and the molecule ceases to exist, breaking down into its component elements of hydrogen and oxygen.
In much the same way, a medical practice is held together by the push and pull of different elemental forces. The doctor is supported by—but also has to balance the demands of—the clinical and financial sides of the practice. When this is done successfully, the result is a caregiving structure that nourishes the health of the patient. If the balance is lost, however, the practice begins to break apart, disrupting the equilibrium between the business of medicine and patient care.
Keeping this already precarious balance has become even more challenging with the shift to value-based medicine, which has altered the healthcare paradigm from doctor says/patient does to doctor/patient collaboration—adding another element to the healthcare molecule—the patient. Now, in addition to keeping up with the latest clinical developments and keeping the practice fiscally afloat, doctors have to find ways to bring the patient into the loop.
This year’s User Summit gave healthcare providers a forum for discussing what it takes to succeed in the evolving, value-based healthcare environment, and it gave us a chance to showcase the innovations we have developed to help you keep the right balance between the elements.
So how do we involve patients more deeply in the healthcare process? How do we make sure that they are informed and engaged with their care team, that they understand and comply with their care plan, and that they are financially supported in maintaining care?
For us at SRS Health, the challenge is to develop solutions that reduce the barriers between the patient and the practice. This means providing practices with tools that:
- offer both speed and flexibility,
- improve both the clinical and patient experience,
- remove physician and clinical team distractions while still providing true mobility,
- streamline the efficient collection of relevant data and corresponding intelligence at the point of care, and
- address the healthcare consumer’s role in driving patient satisfaction and practice financial health.
In other words, finding practical innovations that support all of the elements of healthcare in achieving success.