Life After De-installing CCHIT

Our recent announcement regarding a practice that has decided to de-install their existing CCHIT-certified EMR and replace it with the SRS hybrid EMR has been referred to as “gutsy” in the HISTalk blog and has generated a tremendous amount of interest. The determination to move away from a CCHIT-certified product may seem surprising in light of the Economic Stimulus Plan, but this is just the most recent in a series of de-installs/conversions that we have successfully completed.

SRS has been approached by an increasing number of practices interested in replacing their traditional EMRs with a hybrid EMR. This trend is dominated by high-performance, high-volume practices, even in the face of the government’s apparent interest in CCHIT-type EMRs.

These practices share a number of common experiences. They selected and purchased their EMR with high expectations and confidence that it would be implemented successfully throughout their practice and deliver a substantial ROI in a reasonable timeframe. Despite their best efforts to make it work, they have been frustrated by the inability to achieve universal adoption and to realize the anticipated benefits.

Although individual physicians within the practice may have been successful in using the CCHIT EMR, the majority have not embraced the technology. In almost all cases, the practice has not eliminated its transcription costs or changed its coding, which had been the driving forces for the purchase of an EMR initially. Physicians are still dictating their notes, refusing to be forced into productivity-sapping templating of patient exams.

In addition, practices are experiencing one of two things. They are either running simultaneous paper and EMR chart systems, experiencing the worst of both worlds, or they are using their EMR as a crude document management system. In many cases, they are still overrun with paper and the accompanying costly filing demands. Anticipated ROI has not materialized.

As our clients who found themselves in this position have testified, transitioning to a hybrid EMR can be accomplished relatively quickly and easily. Our hybrid EMR is built on a non-proprietary, OpenPath™ foundation, which allows for an easy, one-time transfer of data from the CCHIT EMR to the hybrid EMR. The transition to the hybrid EMR can be accomplished without repeating the protracted implementation process experienced by these practices with their first (and sometimes second) CCHIT EMR. Physicians quickly adopt the hybrid EMR and the practices quickly move toward realizing a true ROI.